Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?
Join our team as Customer Success Manager today and thrive in a multicultural and multilingual environment while enjoying your home office.
Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited?
Let's see what it takes.
What you will do:Build strong and productive relationships with photographersManage the portfolio of around 300 photographersServe as the voice of the client for the photographersConduct weekly/biweekly/monthly touch base depending on photographers' valueEstablish a trustworthy relationship and a strong sense of community with photographersEstablish communication routines: gathering feedback on service and tools, updates on assignmentsWhat you need to succeed in this role:Excellent Spanish and English, upper intermediate PortugueseMandatory 1+ year experience as a Success ManagerExperience with HubSpot or similar CRM systemBackground in photography-related areasAnalytical and research skillsMature and responsible attitudePersonal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)Benefits and Perks:Fixed schedule, Monday-Friday, 9am-6pm CETOpportunity to work fully remotelyInclusive international environmentCompensation in USDGood bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lasting cooperationGreenhouse conditions for self-developmentWho we are:SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences.
Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
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