Location: We are looking for a candidate available to work in a hybrid mode in Palma de Mallorca, Paris, or Oslo.
Remote work may also be considered for the right candidate.
Job Overview: Marlink Group is seeking a dynamic Product Lead to lead the strategy, development, and management of our Portals & Digital Interfaces.
The role will be fundamental in driving the execution and growth of Marlink's digital interfaces, focusing on the customer-facing portals.
The successful candidate will hold critical responsibilities that ensure the successful development, management, and improvement of the Portals.
The role requires a combination of technology expertise, software development, and business acumen – as well as fundamental UX and design basics.
The candidate will treat the portals as a commercial product that can drive business and reduce support duties.
Key Responsibilities: Portals strategic direction & roadmaps: Define and implement a unified mid & long-term strategy for Marlink's portals, aligning with the broader organizational goals and vision.
Take ownership of the portal roadmaps and be accountable for ensuring the delivery and functionality of the portals.
Ensure the portal strategy supports Marlink's business objectives, enhancing both user experience and operational efficiency.
Lead market analysis to identify key trends, competitor benchmarks, and opportunities for innovation in portal functionalities.
Drive the adoption of the strategy across all the Business Units of the Marlink group.
Portals Development & Management Coordination: Oversee end-to-end portal development lifecycle: from concept and design to deployment and post-launch management.
Lead cross-functional teams including IT or engineering to ensure timely delivery of portal features and enhancements, including the Portal Governance team.
Prioritize portal initiatives based on business value, customer needs, and technical feasibility, managing timelines and budgets effectively.
Establish processes for continuous improvement of portal performance, reliability, and usability through rigorous monitoring and analysis.
Stakeholder and Business Units Alignment: Act as the primary liaison between Marlink business units, ensuring that portal strategies align with each unit's goals and challenges.
Collaborate with internal and cross-functional stakeholders (including Sales, Marketing, or Service Management teams) to ensure portals deliver value to the customers.
Regularly engage with business unit leaders and key stakeholders to gather feedback, align on priorities, and address any concerns related to portal features, functionality, and accessibility.
Facilitate feedback loops to drive alignment across various business units.
User Experience & Design: Champion a user-centric approach in portal design, ensuring seamless, intuitive, and aesthetically pleasing interfaces.
Ensure that design best practices are followed in creating responsive, accessible, and high-performance portals across all devices.
Work closely with UX Lead and Marketing team to ensure that customer journeys are optimized and aligned with Marlink's branding and business objectives.
Requirements: Experience: 5+ years of experience in product management or a related field, with at least 3 years managing large-scale digital or SaaS platforms, and/or customer-facing portals.
Leadership: Proven experience leading cross-functional teams and managing senior stakeholders at the director level, and in decision-making positions.
Technical Acumen: Strong understanding of software development lifecycles (SDLC), portal infrastructure, and cloud-based technologies.
Experience in internal system integrations, API-first architectures and multi-region applications is welcomed.
Familiarity with Agile methodologies.
Business Acumen: Ability to bridge technology and business, with a strategic mindset that aligns portal initiatives with organizational goals.
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