Join our global TUI Musement Operations & Delivery Team in Mallorca as Port Delivery Team Leader. You will be responsible for delivering smooth Port Operations (Turnaround & Shorex), overseeing the delivery of services, team & staff management, and all related logistics.This is a locally employed position. You must have the right to live and work in Spain before applying. Please note this position is based in Palma and you will need to have your residency on Mallorca.ABOUT THE JOBManaging and leading a team of direct reports, ensuring efficient and effective processes at the Port (Turnaround & Shorex) that include constant collaboration and coordination between the team members.Guarantee proper level of resources to deliver operations and manage staffing accordingly to the needs of each operation.Responsible to develop and maintain continuous communication with the cruise ships and both internal and external stakeholders, including Port Authorities.Work closely with the Port Delivery Team Manager to ensure a good commercial relationship with Cruise Lines by providing that all relevant feedback picked up during operation is reported.Oversees and manages operations incidents in the Port and reviewing that there is no impact on the delivery of the operation.Ensure operations changes at the pier are managed to the detail and suppliers receive last minute changes or requests.ABOUT YOUHigh capacity to manage a team to deliver results.Is comfortable leading change and resilient to ambiguity or setbacks.Must be available to work on weekends and/or holidays.Solve problems independently and/or make suggestions on how to improve ways of working and drive our digital culture.Agility to juggle strategic priorities/projects whilst delivering day-to-day operational logistics.A genuinely helpful, flexible, and professional personality.Excellent communication skills, both verbal and written in English & Spanish, plus fluency in other languages would be advantageous.Full driver's licence and vehicle is a requirement for this role.ABOUT OUR OFFERCompetitive salary and benefits as standard.Career progression opportunities in more than 50 countries worldwide.Develop yourself as part of a friendly, richly diverse and virtual international team.Exceptional approach to your learning - access to free learning platforms & language lessons.TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.#TUIJobs #TUIMusement#J-18808-Ljbffr