Polish Customer Service Representative for ADIDAS Are you passionate about delivering a unique customer experience and have a natural drive to help people?
Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communication skills in Polish.
We are bringing Customer Service Representatives on board for our clients.
What you'll be doing at Concentrix Manage inbound calls, emails, or live chatsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships of trust through open and interactive communicationProvide accurate, valid, and complete information by using the right methods/toolsMeet personal/customer service team targets and call handling quotasKeep records of customer interactions, process customer accounts, and file documentsFollow communication procedures, guidelines, and policiesWhat we're looking for Proven customer support experience or experience as a client service representativeFluent in PolishGood level of EnglishStrong focus on customer needs and understanding of how customers can behaveStrong communication, problem-solving, and active listening skillsAbility to multitask, prioritize, and thrive in a fast-paced and target-driven environmentSense of ownership and pride in your performance and its impact on the company's successWhat we offer: Indefinite contractOpportunities for international career through our International Mobility programA challenging working environmentEmployee events3 euros meal voucher in Up Hellas card per working dayUp to 10% monthly performance bonusFree gym and other well-being activitiesEnjoy your lunch break with co-workers at our new restaurantYou appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too.
More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid work permit in Greece to be considered for employment. Concentrix Hellas is an equal-opportunity employer. Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
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