PO&E - Epic Delivery LeaderThe Position: Cigna Healthcare, a leading global health insurer, is going through an exciting period of expansion and we are looking to recruit an experienced individual in our newly set up Portfolio Optimisation and Execution office (PO&E) who is analytical, organized and has an eye for detail. This person will be a key member of the PO&E responsible for leading the delivery of Epics & large business transformation programs/projects.
Overview: As Epic Delivery Leader, you will apply your skills and experience to help drive Epic delivery outcomes in an Agile delivery Model, large business change, digital transformation and regulatory/compliance initiatives. You will work with a highly skilled, diverse network of people across Cigna Global businesses who are using emerging technologies to address today's biggest global business challenges.
The Epic Delivery Leader position is responsible for managing large, complex and highly visible Epics/projects/programs that cross multiple Business and IT areas using predominantly Agile (or Waterfall methodologies), depending on the needs of the business.
This role is responsible for directing Epic allocated FTE/SME, including allocated resources across work streams. You must partner with IT and other critical stakeholders to ensure the right blend of skills are available to support successful delivery of the Epic/program.
The role will involve building successful relationships within the business and our shared/support functions, across all levels to advocate, communicate, prioritize, define and deliver the Epics/program/projects.
The successful candidate will be a high-performing individual who is methodical, inquisitive and has a passion for delivering large business change across a global organization.
Primary Responsibilities: Oversee and deliver Epics/Programmes/Projects including those with a high level of senior business stakeholder interaction.Partner with senior leadership from the Business and IT community to identify and prioritize opportunities for achieving the goals of the Epic/Programmes/Projects.Serve as point of escalation for business sponsors, IT executives and key project stakeholders/team members.Strong leadership of virtual teams based across different global locations and time zones ensuring clear communication of progress and expectations.Manage budgets and financials for multiyear Epics/Programmes/Projects.Provide thought leadership in business strategy development and solution assessments as it relates to major projects/programs.Chair Steering Committee meetings with senior business and IT leaders, providing clear updates and decisions across initiatives.Responsible for business readiness, working with relevant resources to cover all bases including non-IT deliverables.Ensure strong Epic/Programme/Project Governance including RAID logs, proactive risk and issue management, and strong stakeholder management.Act as a champion for Agile tools, processes and methodologies.Lead project teams through scoping definition and ensure all execution efforts align to Epic/program/Project goals.Lead on feasibility studies and anticipate a degree of requirements gathering for decision making.Establish measurable and achievable critical success factors for all initiatives.Control planning and execution to ensure cost, time, and quality goals are met.Develop and maintain Epic/Programme/Project plans.Motivate, mentor and encourage project team members to utilize their full potential and take accountability for their assigned work.Demonstrate best practices in Epic/Programme/Project management and seek continual improvement and enhancement of existing processes.Preferred Qualifications: Minimum of 10 years of experience in Epic/Program/Project Management with proven ability to deliver within different methodologies (Agile, Iterative & Incremental, Waterfall).Strong understanding of digital and regulatory issues within the health insurance industry.Business Degree qualified.Knowledge of qualifications and/or certifications in industry-standard project and programme management methodologies such as MSP, PMP, and Prince2.Successfully delivered programs/projects using Agile/SAFE frameworks and methodologies.Experience of delivering large business transformation Digital/Regulatory projects/programmes.Professional Skill Requirements: Strong leadership capability with experience in communicating and engaging staff, peers, and stakeholders in the delivery of large programs/projects.Deliver well-structured communication both orally and in writing, capable of liaising with senior business stakeholders clearly and concisely.Financial forecasting, planning, budgeting, and cost control of multiple concurrent work streams/packages.Experience managing virtual teams globally is desirable.Excellent interpersonal and communication skills.Ability to drive ownership and proactive behavior.Effective communication across a broad spectrum of cultural differences.Proven program/project management and leadership skills.Experience with Microsoft Office Suite.Excellent analytical, communication, interpersonal, organizational, planning, and time management skills.Experience implementing new processes and driving change within a large organization.Experience with large scale systems environments and fluent with technology solutions.Proven ability to drive adoption and continual process improvement.Good understanding of IT delivery "ways of working" with multiple Scrum Teams and Release Trains is desirable.About Cigna Healthcare: Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ****** for support. Do not email ****** for an update on your application or to provide your resume as you will not receive a response.
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