About Grover: Grover makes access to tech easy, affordable, and sustainable—with flexible tech rental subscriptions. No deposits, no commitment, just tech when you want it for as long as you need it. With around $1.3 billion in financing, Grover is one of Germany's best-funded scale-ups, and we're growing fast. Since 2015, we've gone from a small startup operating out of a Berlin apartment to a team of 500+ people, bringing flexible tech subscriptions to renters across Germany, Austria, the USA, Spain, and The Netherlands. And we're just getting started. This year, we're expanding into even more countries and launching even more innovative ways for people to access the tech they need.
Our Mission & Vision: We're making it possible for more people to get the best out of life—with flexible, affordable access to the tech they need. That was our bold vision when we started back in 2015, and—with over 1 million renters across 5 countries—we're right on track. We're also proud to champion a more sustainable way to use tech. With over 500,000 devices returned, refurbished, and recirculated so far, we've already saved 1,500 tons of e-waste from ending up in a landfill. Want to join us on our mission to give more people flexible access to the tech they need? We'd love to have you on the team.
We are looking for a Debt Collector for our Dutch Market to join our talented Finance team remotely in Barcelona.
What you will contribute: Plan a course of action to recover outstanding paymentsNegotiate payoff deadlines or payment plansRespond to customer queriesInvestigate and resolve discrepanciesUpdate account status and databaseAlert superiors of debtors unwilling or unable to pay when necessaryWhat you bring: 2+ years as a debt collections agentFluent in Dutch and EnglishCustomer service orientationBasic understanding of accounting principlesAbility to multitask and work with targets and tight deadlinesExperience with MS Office and SalesforceExcellent communication and negotiation skillsWhat you will love about us: Flexible working hours combined with a semi-remote work structureBVG monthly discount to drive you everywhere in GermanyMental health support with NilohealthPhysical health support with ClassPassAnnual learning budget of 1000€ per yearExclusive Grover Tech discount for your friends and familyEngaging, open office located in central Berlin with regular eventsDiverse global team of 40 nationalities (and counting!) - genuinely the nicest group of colleagues who will soon become friends!Looking forward to e-meeting you!
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