Company Description Shiji Group is a major software supplier in the hospitality and retail industries. Since 1998, we have provided hotel management tools, food & beverage and retail systems, payment gateways, online distribution, and more to over 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. Developing worldwide leading products and technologies, aimed at the international market, and speeding up its globalization progress. Our team of more than 5,000 talented employees, in 80+ subsidiaries worldwide, is constantly adapting to facilitate the transition to fully integrated systems for our clients through a network of secure, scalable, and ready for the future platforms, so clients can focus on their core competencies of serving their customer and guests.
Job Description
Provide technical consultancy to our hospitality customers within EMEA region
Identify areas of required development within correspondence templates to increase data visibility from PMS to Correspondence templates
PMS Implementation, integration, and training (remotely and customer on-site)
PMS Interfaces Implementation
Meeting & Events solution Implementation
Configure the system to meet country-specific legal fiscal requirements
Analyze customer needs and configure the systems to their specific requirements
Ensure multiple users, and service model concept meets the customer operational workflow
Train the staff in the best and most practical use of the software
Take the customer site live, answer any operational and application requests onsite
Report accurate project status and act proactively to achieve the project goal
Internal consultation
Qualifications
Hospitality Business background or working record in a similar PMS implementation role
You have the same passion for the Hospitality industry as our customers' passion to serve their guests
Ability to adapt quickly to new technologies, products and procedures
Ability to work and thrive in a multi-tasked and fast-paced environment
Ability to quickly learn the company's various IT solutions and able to handle system installation
Ownership with quality, Professional "get it done" attitude and work ethic
Fluent in German and English, other languages are add-on
Willingness to travel 75%
Additional Information
Exciting job within a creative environment and the opportunity to make a real impact on the business
Grow your experience with web and cloud technologies in a very innovative technology environment
Friendly, motivated and talented multicultural team
Opportunities to grow and develop with Shiji
Training to meet role requirements
Generous compensation package