.OverviewPost Date: November 24Job Function: SalesLocation: Pais VascoCountry: SpainAbout the PositionJob SummaryResponsible for sales, promotion, and technical support to customers to guarantee the right performance of the Global Solutions.Focused on selling products and services using solid arguments to prospective customers and maintaining positive business relationships to ensure future sales.Following the marketing actions provided by headquarters for the actual portfolio.Key AccountabilitiesPromote all Global Solutions assigned.Focus actions on "Value Selling" and achieving objectives.Perform demonstrations, build trust in our solutions, and generate confidence in our products.Keep clients updated on new techniques by providing product information and organizing special visits.Train customers and ensure correct performance of the Global Solutions.Follow up with clients looking for new opportunities for growth.Be aware of new tenders to be published in the next months.Control the level of service offered by different departments of the Company in the assigned accounts.Responsible for a budget assigned, seeking business opportunities.Responsible for the technical interpretation of tender documents and preparation of technical documents (in collaboration with PM, Product Specialist, BUM, and DD).Control the market price level and send the first offers/tenders proposal to the Managers.Comply with the Werfen Code of Ethics.
Professionalism is a must, and work should always be conducted at high standards of deontology and professional ethics.Register in CRM Fiori all contact names and addresses, opportunities found in the market, main actions performed with customers, and maintain all information updated weekly.Search for information about the actions of the competition in the region.Resolve conflicts/problems that arise with customers fairly.Solve product incidents at the technical level in coordination with specialists from the Commercial Unit and manufacturing companies.Installation of equipment in coordination with the Technical Service.Networking/Key RelationshipsThis position requires cooperation with division staff (DD, BUM, PM, etc.
), technical service, and different company departments, mainly customer service, contracting, operations, and supply chain.Minimum Knowledge & Experience Required for the Position:
- Education: Preferably a Mid-Higher education graduate from an accredited institution, preferably with a major in health-related fields, ideally nursing.
- Experience:- Preferably strong healthcare industry knowledge with a minimum of 5 years of work experience.- Sales and marketing experience in the Spanish medical device market will be highly valued.- Experience in Anesthesia, ICU, purchasing departments, surgery, or pneumology field will also be highly valued.
- Additional Skills/Knowledge:Driving licenseLanguages: Spanish and English level B2 or similar.Computer skills (Outlook, Word, Excel, etc.)