.Lime is the world's largest shared electric vehicle company. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, we achieved a fully profitable year in 2022, becoming the first in our industry to reach this milestone.Lime is always innovating its hardware - we need someone to manage large projects to launch and test the new hardware in markets, and come up with recommendations on the future of the new hardware. We are seeking a data-driven, operations focused and hands-on operations professional to help lead our pilots in EMEA. In this critical role, you will be helping to test our latest hardware and innovations in the field - so we can get data and understand how well our new hardware performs in the cities it is deployed in. You will be responsible for working with the local operations team in the city, and be a bridge between this team and the global product and engineering teams in order to solve a range of problems in order to launch and pilot the new hardware.From fixing software issues to creating SOPs on how to repair the new hardware - you will be in the middle of all teams to get things done. You will also get to understand our latest innovations and come up with best-practices on how to manage the new technology. You will have a unique opportunity to see and help launch the latest innovations at Lime and by helping more people switch over from cars to micro-mobility, you will be part of a team that is changing the way people travel, and reduce carbon emissions.This role is ideal for someone who is passionate about urban mobility, enjoys working with data, and possesses a keen eye for identifying and solving operational problems. If you're ready to take on this challenge and make a significant impact at Lime, apply today to join our team and help us drive the future of transportation in Europe!This is initially a 6 month fixed term role with the possibility of extension. What you'll do: Work with the local operations team to launch and manage the pilots - this includes ensuring the hardware is ready for customer use, handling logistics, ensuring the local team has what they need to manage the new hardware, and solving problems as they arise.Work cross functionally - you will be the bridge between all teams involved in the pilot, and will need to communicate problems clearly in order to fix them. This could be anything from fixing the new ebike/escooter's software, to helping mechanics understand how to fix the new vehicles in an efficient manner.Analyze large sets of operational and customer data to identify trends, inefficiencies, and opportunities for improvement, including patterns in rider behavior
