At Iron Mountain, we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
THE OPPORTUNITY Title: Physical Security Systems Analyst
Location: Spain
The Physical Security Systems Analyst has the task of monitoring and maintaining the various security systems related to physical security in Iron Mountain Data Centers. This role is responsible for configuring, installing, maintaining, and upgrading (with vendor support) security systems hardware and software. Executes day-to-day upkeep, management, and triage of all access control, CCTV, biometric, asset, and visitor management systems and their related workflows. Supports projects based on the company's growth roadmap as well as site-driven improvement initiatives.
Interacts globally with manufacturers and vendors, at multiple sites, in order to support service and project execution. Collaborates with site security management to ensure smooth physical security operations at applicable IMDC facilities.
Your role in our mission: Shares responsibility for the state of all physical security systems at IMDC locations, with a focus on the EMEA and APAC regions.
Maintains a clear and detailed record of all physical security systems' components deployed in the field along with all corresponding IT data. Coordinates with vendors to assist with project executions while adhering to IMDC standards. Proactively monitors the health of the various security systems while responding to issues in accordance with our incident management policy. Processes requests assigned to Physical Security Systems in the ServiceNow queue. Actively responds to physical security incidents, especially those related to the systems' functions. Provides support to local management in relation to new installs and customer builds. Participates in internal and external meetings to ensure proper completion of such projects. Assists with internal and external audits, working in conjunction with security and compliance personnel to ensure accurate results. Coordinates annual PM testing of all sites in scope. Valued skills and experience: 2+ years of physical security systems experience. Detailed technical knowledge working with the following systems is highly preferred: Honeywell ProWatch, Avigilon, Traka, Iris ID, Morpho Manager, and ServiceNow. Low voltage wiring and installation experience is preferred.
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