Global Head of Quality (Consumer & Industry) (m/w/d)Full-timeBusiness Segment: Operationsmedmix is a global leader in high-precision delivery devices. We occupy leading positions in the healthcare, consumer, and industrial end-markets. Our customers benefit from our dedication to innovation and technological advancement that has resulted in over 900 active patents. Our 14 production sites worldwide, together with our highly motivated and experienced team of nearly 2,700 employees provide our customers with uncompromising quality, proximity, and agility. medmix is headquartered in Baar, Switzerland. Our shares are traded on the SIX Swiss Exchange (SIX: MEDX).The Global Head of Quality for Consumer & Industry is responsible for overseeing and managing all aspects of quality control and assurance to ensure that products and services meet or exceed customer expectations. They are responsible to ensure that all manufacturing sites and design control centers are compliant with the relevant ISO standards and can interact with the appropriate regulatory bodies. This role requires strong leadership skills, a deep understanding of quality management systems, and the ability to drive continuous improvement initiatives.Responsibilities:Develop, implement, and maintain an effective quality management system (QMS) that aligns with industry standards and regulatory requirements.Develop and implement quality control processes and procedures to ensure that products and services consistently meet quality standards.Establish inspection and testing protocols, monitor product quality throughout the production or service delivery process, and address any non-conformities.Develop and implement quality assurance strategies and processes to prevent defects and ensure compliance with customer requirements.Monitor customer feedback and satisfaction levels to identify areas for improvement.Collaborate with cross-functional teams to address customer complaints, implement corrective actions, and ensure that customer requirements are met.Stay up to date with relevant industry standards, regulations, and certifications. Ensure that the organization complies with applicable quality and regulatory requirements.Coordinate audits and certifications, address findings, and implement necessary actions for compliance.Drive a culture of continuous improvement throughout the organization. Lead initiatives to enhance quality processes, optimize efficiency, and reduce waste.Utilize quality tools and methodologies, such as Six Sigma and Lean, to identify improvement opportunities and drive their implementation.Minimum Requirements:Bachelor's degree in Industrial Engineering, Operations Management, or a related field.Proven experience in quality management roles, preferably in an industry and/or consumer business setting.In-depth knowledge of quality management principles, methodologies, and tools (e.g., Six Sigma, Lean).Familiarity with relevant quality standards.
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