.Location: We are flexible!
Come and join us either in Hamburg, Berlin or Barcelona.
FREENOW empowers smarter mobility decisions helping people to move freely and cities to thrive.
Be ready to work in a multinational, diverse, highly motivated and collaborative team that strives for excellence and likes to have fun.
Are you ready for your next ride?
The Rider team in FREENOW is responsible for crafting user experiences for our passengers and B2B clients for all our multi-mobility products like Ride hailing, Taxi, E-Scooters, Bike, Car rental, Public transportation etc.
This team primarily owns our iOS and Android passenger apps, B2B admin tools, web tools, and external partner integration APIs.
The Rider team is continuously innovating and optimizing our user experiences with high quality UX, personalization, and deeper problem solving.
They are primarily responsible for business metrics like NAUs, Retention, CLV, and Passenger NPS.
YOUR DAILY ADVENTURES WILL INCLUDE: Define and drive the product strategy for the FREENOW consumer products that improves and delivers great user experiences for both our B2C and B2B customers.
Collaborate with engineering, design, analytics, and data science to define an ambitious product strategy, develop and maintain a prioritized product backlog, and execute on delivering great experiences for users.
Build and mentor a team of highly capable junior and senior product managers.
Be extremely customer-centric and able to empathize with customer pain points.
Have a first principle problem-solving mindset and the ability to break complex problems into smaller solvable problems.
Launch minimum-loveable-products based on quantitative and qualitative data on user behavior and experimentation, continuously iterating your product to enable a more delightful customer experience.
Oversee product launches, product marketing, and other go-to-market activities for all Rider and B2B products.
Communicate effectively with both technical and non-technical stakeholders, ensuring that the team's work is well understood and well supported.
Able to use data to drive decisions, measure product performance, and communicate impact to gain buy-in from senior executives.
TO BE SUCCESSFUL IN THIS ROLE: Minimum 3+ years experience as a Head of Product/Director of Product managing a team of at least 3-5 product managers.
Previous experience in Internet consumer-facing industries such as eCommerce or any multi-sided marketplace is required.
Good understanding of how to build great consumer experiences for mobile apps serving millions of users across multiple geographies.
Excellent analytical skills and creative problem-solving skills.
Excellent written and verbal communication skills.
Empathy for users and a drive to discover and resolve their pain points.
Excellent business acumen, customer-centric, team and results-oriented.
BENEFITS & PERKS IN A NUTSHELL: Flexible working arrangements.
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