.Diversity, equity, and inclusion at Dojo From local bakeries to well-known eateries, Dojo payments serve over 140,000 places across the UK. And something that's fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.If you care about your work, you're curious, and you think customer-first, you have a place at Dojo.To make sure you're the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.The role As a People Operations Specialist, you'll focus on managing the operational aspects of the employee lifecycle for our 1000+ workforce across the UK, Ireland, Spain, and Italy. You'll ensure that our people systems, processes, and employee helpdesk run smoothly, supporting the evolution of our operations as Dojo scales up.This is the ideal role for someone who enjoys...Supporting employees throughout their journey within the organisationMaintaining regular timetables and finding efficiencies in processesRefining people systems, especially the helpdesk and HRIS (Workday)Ensuring HR policies and compliance standards are metContributing to operational improvements as the company growsYour team You'll be part of a passionate People Operations team, currently undergoing a transformation led by the Senior People Operations Manager and supported by a Projects Lead. Working closely with the Senior People Operations Specialist, your main focus will be on Business As Usual (BAU) tasks, with some involvement in project work.You'll also collaborate with Payroll, Benefits, and Reward experts, as well as the Workplace Experience team, who support in-office experiences, including onboarding sessions.What you will do... Support the Senior People Operations Specialist in running an efficient, effective people support functionMaintain and refine scalable people processesKeep employee records accurate across Workday, Culture Amp, Google Sheets, and other systemsOversee onboarding and off boarding processes, including background checks and right-to-work verificationHandle visa applications and renewals with external providers (e.G., Newland Chase)Manage the helpdesk (Jira) to respond to employee queries on various topics, such as leave, references, induction, and offboardingCreate and update guides, templates, and process maps to drive efficiency and enable self-serviceStay updated on employment law changes and adapt policies and processes as neededPull data from people systems for regular and ad hoc reportingIdentify opportunities for process improvements within People OperationsSupport transformation initiatives as requiredWhat you will bring..