.Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry.
We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path?
Start your journey.If you're passionate about drawing meaning from data and helping others remove roadblocks, this role may be perfect for you.
As a Client Management Executive, you'll support client managers and customer contacts on a day-to-day basis with their travel program, action plans, tracking and driving new strategies to improve their performance.What You'll DoSupport client managers, service delivery teams, and clients by tracking and driving tasks and resolving concerns and issues.Monitor and respond to questions in the client shared mailbox.Lead monthly client reporting including global CSAT, TSF and global settlement in collaboration with the client manager.Lead internal calls with internal teams, including monthly hotel attachment reporting.Maintain client documentation including IATA, PCC and GDS.Lead new product implementations for Amex GBT client management colleagues.What We're Looking ForBusiness travel industry expertise.Knowledge of GDS systems (Galileo & Amadeus) preferred.Organization, project management, and prioritization skills.Excellent written and verbal communication skills.Able to draw meaningful conclusions from raw data.Proactive issue identification and resolution.Experience building strong, inclusive working relationships in a diverse global work environment.Location: SpainThe #TeamGBT ExperienceFlexible benefits tailored to each country starting the day you do, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT, connecting with colleagues through our global Inclusion Groups.Wellbeing resources to support mental and emotional health for you and your immediate family.And much more!All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities.
Please let your recruiter know if you need an accommodation at any point during the hiring process