.Stryker European Operations Limited - Dutch Branch Office |22 oct | Stryker European Operations Limited - Dutch Branch Office | MadridWork Flexibility: HybridThe Job's Mission: The Program Manager Commercial Operations will play an essential role in driving and executing key operational initiatives towards enhancing the efficiency and visibility of business processes for our Instruments division in Europe. This is a great opportunity to join one of the world's leading medical technology organizations in our mission of making healthcare better!Acting as a central program manager for operations-focused projects, the role's early focus will be on building capabilities for more effective backorder management and establishing robust processes for cross-organizational communication. Rather than simply overseeing these areas on an ongoing basis, the role is focused on designing and implementing sustainable, scalable solutions that will be integrated into the business long-term.This position bridges the gap between commercial, supply chain and planning teams – ensuring operational challenges are proactively addressed and strategic goals are met. Your early projects will include establishing a framework to provide transparency and communication on product availability, ensuring stakeholders across the organization have the necessary tools and information to make informed decisions.Working closely with the EU and US Integrated Business Planning (IBP) teams, you will spearhead projects that align supply chain operations with commercial business needs, ensuring efficient product flow while creating processes that reduce the need for ongoing management. In the mid-term, you will also drive other strategic projects that support long-term growth and operational excellence across the organization.This role can be based in any of our European locations – we offer great workplace flexibility with a hybrid work model.What you will do: Lead Strategic Commercial Operations: Develop and implement strategies that enhance operational effectiveness to drive revenue, expand market presence, and improve customer engagement.Collaborate: Work with sales, marketing, and finance teams to align operational processes with commercial goals for optimal performance.Establish Processes: Create clear processes for managing product availability, end-of-life products, and inventory optimization.Eliminate Bottlenecks & Empower Teams: Support the transition to a decentralized, program-based decision-making approach. Empower teams at all levels with tools and processes for informed, autonomous decision-making regarding supply and demand.Enable Informed Decision-Making: Create standardized processes that allow cross-functional teams (sales, supply chain, planning) access to real-time data. Promote data-driven decisions to enhance response times to market changes.Manage High-Level Escalations: Act as the escalation point for complex operational challenges