Payroll Manager

Position Overview MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking a Payroll Manager, who will oversee all aspects of payroll processing and administration to ensure accurate and timely payment of wages and benefits to employees.
You will be responsible for managing payroll staff, implementing payroll policies and procedures, and maintaining compliance with relevant regulations.
The ideal candidate will have strong leadership skills, extensive knowledge of payroll processes, and the ability to collaborate effectively across departments.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Key Responsibilities Oversee the end-to-end payroll process, including data input, calculation of wages, and processing of payroll transactions.Ensure accurate and timely payment of salaries, bonuses, commissions, and benefits to employees.Review and approve payroll runs before finalizing payments.Manage payroll-related tasks, such as new hire setup, employee deductions, garnishments, and wage adjustments.Maintain employee records and ensure accuracy of payroll data in the payroll system.Process payroll corrections and adjustments as needed.Stay current on federal, state, and local payroll tax laws and regulations.Ensure compliance with tax withholding requirements, reporting obligations, and filing deadlines.Prepare and submit payroll tax returns, including W-2 forms and quarterly filings.Coordinate with HR and benefits departments to administer employee benefits, including health insurance, retirement plans, and leave accruals.Deduct and remit employee contributions for benefits programs.Conduct periodic audits of payroll records to ensure accuracy and compliance with policies and regulations.Respond to audit inquiries and provide documentation as needed.Identify opportunities for process improvements and automation in payroll processes.Implement best practices to streamline payroll operations and enhance efficiency.Supervise and mentor payroll staff, providing guidance and support to ensure high-quality work and professional development.Conduct performance evaluations and provide feedback to team members.Liaise with payroll service providers and software vendors to ensure smooth operation of payroll systems and services.Resolve issues and escalations related to payroll services.Candidate Qualifications All Positive and Driven Applicants Are Encouraged To Apply.
The Ideal Candidates For This Position Are Highly Motivated And Dedicated And Should Possess The Below Qualities:
Bachelor's Degree in Accounting, Finance or related field3+ years previous payroll processing experienceKnowledge of payroll processes: garnishments, benefit deductions, taxes, FMLA experience, Work Comp experience, LOA experienceIn-depth knowledge of payroll processes, tax regulations, and compliance requirements.Strong analytical and problem-solving skills, with attention to detail and accuracy.Excellent communication and interpersonal skills, with the ability to interact effectively with employees, managers, and external stakeholders.Ability to prioritize tasks, meet deadlines, and work effectively in a fast-paced environment.Intermediate knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).Compensation Details At MCI, we believe that your hard work deserves recognition and reward.
Our compensation and benefits packages are designed to be competitive and to grow with you over time.
Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect From MCI Paid Time Off: Earn PTO and paid holidays to take the time you need.Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars!Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days.
Benefit options vary by location.Retirement Savings: Secure your future with retirement savings programs, where available.Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.Life Insurance: Access life insurance options to safeguard your loved ones.Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.Paid Training: Learn new skills while earning a paycheck.Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.Casual Dress Code: Be comfortable while you work.Physical Requirements This job operates in a professional office environment.
While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.
The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.
The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Conditions of Employment Must be authorized to work in the country where the job is based.Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.
Job offers are contingent on background/security investigation results.Must be willing to submit to drug screening.
Job offers are contingent on drug screening results.Reasonable Accommodation Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship.
The policy regarding requests for reasonable accommodation applies to all aspects of employment.
If reasonable accommodations are needed, please contact Human Resources.
Equal Opportunity Employer At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community.
All aspects of employment at MCI are based solely on a person's merit and qualifications.
MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect.
About MCI (parent Company) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.
MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
The purpose of the above job description is to provide potential candidates with a general overview of the role.
It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job.
You may be asked by your supervisors or managers to perform other duties.
The employer has the right to revise this job description at any time.
This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

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