.At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation – ultimately providing employees with the opportunity to work across teams, functions and even the globe.Recognizing the importance of individualized flexibility, our ways of working allow employees to balance personal and work commitments while ensuring we continue to create a strong culture of collaboration and teamwork by engaging face-to-face in our offices 3 days a week. Our head office and BlueSky Hub in downtown Toronto are purposely designed with collaboration in mind, providing space where teams can come together to strategize, brainstorm and connect on key projects.Our dedication to sustainability is also central to our culture and part of what makes AstraZeneca a great place to work. We know the health of people, the planet and our business are interconnected which is why we're taking ambitious action to tackle some of the biggest challenges of our time, from climate change to access to healthcare and disease prevention.Our PositionWe believe we can make a positive impact for patients. Reporting to the Senior Manager, Patient Support Strategy, you will be a key member in building the Patient Centre of Excellence capability.In this role:You lead, implement and support the AstraZeneca Patient Services Team to ensure seamless delivery to patients and key partners while differentiating AstraZeneca as an innovative leader.You work actively and reciprocally with cross functional teams to improve insights and adjust to the dynamics of the market to provide a seamless patient first approach.You identify, manage and improve third party vendor relationships to drive innovation and efficiency in the delivery of patient programs to positively impact the patient journey.You participate in the build and design of an overarching Patient Services vision and strategy (across therapeutic areas) and how they will enable success for patients.You are fully conversant with the current customer/market place, key dynamics and policies in addition to key competitors and strategies from a patient programs and services perspective.You build external relationships with customers or organizations that may play a critical role in the disease area. You work closely with key external leaders in the field to implement projects to optimize patient management and optimize patient outcomes.You partner with the Senior Manager, Patient Support Strategy, to implement all Budgeting, Procurement and Financial Reconciliations to ensure adherence to contracts in place with third party vendors.You build, evaluate and drive success of assigned patient services program.You support the development and delivery of a governance model for the overarching patient services process and issue management process across all portfolios.Your qualifications include:Post secondary education, preferred in health sciences
