.Careers That Change LivesAs Patient Management Technical Consultant for Cardiac Rhythm Management (CRM), you will provide daily interactions with the field through digital health capabilities, providing cardiac patient management solutions for Medtronic CRM Spain Organization.The organization of Patient Management focuses on building an agile ecosystem integrated by programmers for implantable cardiac devices, remote monitoring networks, and patient management services that empower healthcare providers and patients with actionable insights, elevating the standard of care throughout the patient's journey with an implantable cardiac device. You will work closely with the local CRM Country Field organization at customer sites in Spain and connect with customer IT stakeholders in the hospitals to align on implementation, connectivity, deployment, and training on Patient Management Solutions portfolio.You will execute local business plans coordinated by Patient Management with the CRM OU and SHQ Tolochenaz organization to achieve full target account deployment of the SmartSync Solution in hospitals.A Day in the LifeConnecting and building partnerships with the local Country CRM Field Team in Spain and EMEA.Taking responsibility for the implementation of Hardware, Software, and connectivity at Customer Sites, connecting with IT Stakeholders in the hospitals, clarifying and overcoming any technical issues, and creating a plan for implementation with the CRM Field team.Supporting IT Stakeholders with technical questions and testing connectivity in the hospitals; Wi-Fi & data sharing.Validating the installed or delivered SmartSync Device Manager solution and testing and implementing printing functionality.Delivering customer technical training face-to-face or remotely.Supporting Go-live and ensuring project plans and KPIs are updated, along with ordering & contracting processes together with the local CRM Field Team.Working closely with SHQ & Country CRM Field Team to drive account project plans and ensure account target pipeline is planned and phased.Building relationships with target accounts, understanding their needs and priorities, and supporting the local Field Team to identify new business opportunities.Coordinating internally to ensure a smooth deployment and ongoing support handover to Tech Services EOC, as well as the solution delivery to ensure that planned business outcomes are met for the customer and Medtronic.Managing existing clients through the full implementation process to go-live, ensuring satisfaction and full system usability & availability.Must HavesAt least 3-5 years of experience in an IT Consultancy, Implementation, or IT Support role, ideally with experience working within a healthcare/hospital environment.Good common understanding of IT Infrastructure, Security, and Data Privacy requirements in a regulated environment.Training experience of non-technical & technical customers