Parts Front Office Expert page is loadedParts Front Office ExpertLocation: L'Hospitalet de Llobregat, Barcelona, SpainTime Type: Full timePosted On: Gestern ausgeschriebenJob Requisition ID: JR-0063975STILL, a multinational company of the KION group with over 100 years of history, is a leading provider of counterbalance forklifts, order picking platforms, and tractors, as well as the most innovative intralogistics systems. With around 9,000 employees, 6 production plants, 14 branches in Germany, 21 subsidiaries abroad, and a network of 240 distributors worldwide, STILL enjoys its success on an international scale.Our culture is guided by the shared values of the KION Group: Integrity, Collaboration, Courage, and Excellence.As a leader in technological innovation and a pioneer in electric forklifts, we provide increasingly effective solutions that meet our customers' needs.Would you like to play a key role in the ever-changing material handling sector? The STILL team is waiting for you.What We Offer:We are looking for service-oriented, committed, dynamic, versatile individuals with ambition to grow professionally within the company.This is your opportunity to develop your career in a solid technological company with international projection and constant expansion, where everything is possible. Are you ready to grow your career with us?Compensation based on merit and skills.Stable incorporation into a leading company in its sector.Private health insurance.You will join a pleasant working environment with a committed team, where our values are integrity, collaboration, courage, and excellence.Responsibilities and Qualifications:Mission:The person will have responsibility for the optimal integration of new systems (SAP S/4HANA) in the Kion Iberia Spare Parts department (including distributors) and will be responsible for testing and being part of the technological solution with business processes to ensure successful implementation.Specifically, this includes managing orders and offers of spare parts to distributors as well as stock movements to and from our technicians.Main Functions and Responsibilities:Assimilate all administrative processes of:Order management, credits, returns.Stock transfers.Technical replenishments.Review existing documentation and update it.Understand and assimilate how existing processes will be executed in the new IT system.Share this information with internal users.Test and validate all new processes.Ensure that there is documentation on the new processes.Assist and collaborate in the training of different users.Training, Knowledge & Experience:Professional training in automotive or similar, or experience in a similar position of at least 2 years in a related sector.Non-Regulated Training/Languages/Specific Knowledge:Customer service.High level of English. Ability to express and defend ideas in this language.Competencies & Skills:Ability to contact customers and technicians.Teamwork capability.Commitment and responsibility.Flexibility.About Us
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