The Role We have an opportunity for an ambitious and commercially minded Partnership team in driving our international expansion to Spain.
Our department offers integrated card processing solutions to merchants through referral partnerships with business software providers.
Our partners include a diverse range of software providers, from hospitality and retail EPOS to healthcare practice management software and beyond.
You will be integral to the fastest growing part of our business in a key role focused on developing and growing revenue-generating partnerships
What you will do… Nurture and develop relationships with new channel + software partners in Spain
Manage the onboarding, sales, contract and development process for new tech/ channel partners
Create rapport with key decision makers and influencers across all levels of your assigned partners, including executive, sales, operations, and support staff.
Manage and Influence partners to adopt best practice to maximize customer adoption of Dojo products and services.
Complete regular business reviews with partners to set goals, identify actions and track progress towards mutually agreed objectives.
Design and execute Joint Business Plans for key partners in your portfolio.
Forecast and reports on partner performance (including applications and campaign results) on a monthly basis.
Train partner sales staff to develop an effective approach to lead generation, using feedback from the sales team to identify opportunities for improvement.
Innovate to maximize partner lead volume, conversion, and revenue generation.
Collaborate with Partner Support to deliver consistent and reliable operational support for partners.
Develop and maintain a thorough understanding of Dojo products and services as they evolve, while ensuring partners also stay up-to-date.
Contribute creative and innovative ideas for driving partnership growth and business improvement
Ensure partners understand processes and systems
Act as the interface between partners and Dojo commercial teams in Spain
What you will bring... 5+ years strategic account and/or payments partner management experience (preferably within the payments industry in Spain + Europe)
Fluent Spanish + English verbal and written communication skills
Well-developed commercial acumen
Self-motivation and ability to work on own initiative as well as part of a team
Ability to influence business decisions + manage negotiations
Ability to adapt your approach to various audiences, from c-level executives to support staff
Thrive as part of a target-driven, high-performance, high-expectations team
Ability to work in a fast-paced, multi-task environment
Excellent time-management skills with the ability to meet deadlines
Proven ability of critical thinking, using logic and reason
Demonstrated proactive troubleshooting, listening and problem solving skills
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