Hi, we're Fever We're excited you are checking out this job offer.We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment.How do we achieve our mission?Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience.Sounds amazing, right?About the roleManage the onboarding of new partners, guiding them through the first stepsGive support to partners providing accurate, valid and complete information, solving questions and problemsGuide the partners through our internal platformAssist partners in the billing processMaintain close communications with the Sales TeamTranslate new deals provided by the Sales Team into standardized information for operational purposesFollow communication procedures, guidelines, and policies to deliver the best possible service to the partnerAbout youYou have 1-2 years of relevant experience in dealing with partnersComfortable in a fast-paced working environmentYou have excellent interpersonal and communication skills (both oral and written)You are able to handle delicate conversations with a calm, problem-solving approachAdvanced English and Spanish level.You are a go-ahead type of person, organized and motivated.Excellent eye for detail and accuracyBenefits & perksAttractive compensation package consisting of base salary and the potential to earn a significant bonus for top performanceOpportunity to have a real impact in a high-growth global category leader40% discount on all Fever events and experiencesWork in a location in the heart of MadridHome-office friendlyHealth insuranceGympass membershipEnglish LessonsOther benefits such as Flexible remuneration with a 100% tax exemption through Cobee and the possibility to receive in advance part of your salary by Payflow.Responsibility from day one and professional and personal growthGreat work environment with a young, international team of talented people to work withThank you for considering joining Fever.We cannot wait to learn more about you!If you want to learn more about us: Fever's Blog | Tech.Eu | TechCrunchFever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count.Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities.We encourage everyone to apply!If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice#J-18808-Ljbffr
