.Customer Service and SupportLocationBarcelona, SpainJob Title:Partner Support Representative (German Speaking) On Site HC05Job DescriptionExperience the power of a game-changing careerWant to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you're looking to grow and be inspired, as a Partner Support Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.Career growth and personal developmentThis is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.What you will do in this roleIn everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.As a Partner Support Representative on our team, you will:- Provide Basic SEO optimization recommendations KW gap analysis & partner onsite search recommendations- Content auditing - 1st pass review of Online audit results. Quality checks & feedback to audit agency as requiredHighlighting key gaps on partner site and sharing partner level optimization reportContent best practice sharing & training to partnersSyndication partner onboarding processBug identification/ 'content gap'/delivery delay /feedback to internal teamsMonitor use of etail toolkit execution & drive timely NPI execution1st line support for content queriesLocal language translation checks on content and KWTrack improvements and optimizations – provide ROI estimations- Ratings & Reviews - map current landscape, best practice sharingPartner KPI dashboard reviewKPI, Performance analysis and optimization recommendationsFollow up on KPI reporting from partners regarding digital marketing executionTrack overall digital business plan execution as requestedYour qualificationsWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Concentrix is a great match if you:Are proficient or bilingual in German and advanced in EnglishHave good knowledge in IT and preferably storage environmentsA university degree in marketing, ecommerce, business administration preferred but other degrees will be consideredMin. One year of related Online sales and/or digital content management experienceExcellent negotiation, management, and strong communication skills (verbal & written) including excellent presentation skillsGood computing literacy (Windows, Office, etc