Part Time Customer Service Representative - Danish - Spain - [Rpc79]

Position: Customer Service Representative - Part-Time
Location: Remote, anywhere in Spain
Employment type: 3-month contract
DUTIES AND RESPONSIBILITIES:
Working collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional way
You can put yourself in our customers' shoes, analyze their problems and offer them individual solutions
Offering an omnichannel service to our consumers via telephone, email, chat, and social media
Developing a sound understanding of the products and services offered by our client
Embrace our company values and act as a brand ambassador
REQUIREMENTS:
A fluent level of Danish (C1) with exceptional grammar and spelling skills
High level of English (C1) (Both written and spoken)
A genuine passion for delivering outstanding customer service
Ability to deal with sensitive calls with empathy
Strong administrative skills with a keen eye for detail
A professional outlook and proactive approach to problem-solving
OFFER:
Part-time: (20 hours/week)
Working days/Hours: Monday to Friday from 11:00 am to 3:00 pm
Incentives: Top performance incentives, Paid bank holidays + 1 extra day in lieu, Work from anywhere in Spain (WFH)
Training: 2 weeks / Monday to Friday from 9:00 am to 6:00 pm
Option to sign up for Discounted Private Health Insurance
Referral Program – Bring a friend and get a referral bonus
Access to LinkedIn specialized training & courses

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