Company Description Do you have what it takes? Come join our dynamic and growing IT center of excellence!
ResponsibilitiesCreate and manage all aspects of users' security: profiles, roles, permissions, and sharing rules.Experience writing and maintaining standard helpdesk procedures and documentation.Assist users in creating self-service reports.Perform tasks as needed to monitor corporate adherence to standard processes and compliance with corporate policies.Provide quality assurance testing of business enhancements and reports on an as-needed basis.Configure Salesforce maintenance requests.Prepare and execute data migrations.Document knowledge base articles and system process flows.Mentor and lead junior-level admins.QualificationsBachelors' degree or in the process of a bachelor's degree preferred.Prior Management or Team Lead experience.Experience with Salesforce CPQ, preferably with a SaaS-based business.Experience with data tools like Data Loader and Demand Tools preferred.Experience in supporting 1,500+ SFDC users preferred.Willingness to participate in Trailhead courses, obtain Salesforce certification(s), and eager to learn new technologies and take on additional responsibilities.An ambitious, highly motivated team player committed to delivering outstanding customer support aligned with Business Systems initiatives.Possess an understanding of commercial sales processes: demand generation, lead, opportunity, contract, sales order, and booking management.Experience with Jira and Confluence.Experience with data management with a focus on attention to detail.Ability to effectively juggle multiple tasks at the same time.Additional InformationWhat's in it for you?
A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.An environment that fosters innovation, enables creative collaboration, and allows you to grow.A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.Attractive compensation packages and stock purchase options with numerous benefits and advantages.CompensationWe offer attractive compensation packages and stock purchase options with numerous benefits and advantages.
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