Are you a Google fan?
Do you love Google products?
Are you passionate about the web and new technology?
If you are tech savvy, creative, outgoing, and willing to roll up your sleeves and get things done in a fast-paced, rapidly changing environment,
we may have the perfect job for you!
ResponsibilitiesProvide frontline service to customers and route their calls to the appropriate departmentProvide a friendly and efficient service in answering customer queriesEnsure agreed KPIs are metPerform duties in a compliant manner in accordance with policies and proceduresDevelop and maintain a working knowledge of our productsRequirementsNative level of GermanAbility to speak and write English fluentlyMinimum of 2 years customer services experience, preferably in a similar industryExcellent customer focus and the ability to work to tight deadlinesExcellent time management & telephone etiquetteHighly professional written and verbal communication skillsProactive - can work with minimal supervisionAdditional InformationDue to the COVID-19 situation, our employees are working from home in Barcelona and other locations in Spain, but we can't wait to see you in our amazing offices when we come back to normal.
(Office location surrounded by the sea, World Trade Center, Barcelona, Spain.
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BenefitsPart-time or Full-time contract (Monday to Friday)Salary conditions: 11.859,21€ gross/year - 22.5 hours/weekSafety package:Flight ticketTaxi to the airportTaxi from the airport in Spain to your new accommodationPCR test cost compensationAccommodation in a nice individual studioSupport with private Health InsuranceTaxes between 20-24%1 week of initial trainingA permanent presence of coaches who will facilitate your personal and professional developmentEmployment with the world's largest provider of contact center servicesExcellent work environment, great colleagues, social arrangements and personal developmentInternational business casual environmentPermanent ContractCompetitive Benefits package!
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