.Location : Málaga, Spain Language : English Description: Why join us Are you enthusiastic about creating memorable experiences?
Then come join us at Webhelp and work with energetic people who strive to enjoy every day.
We are looking for a Senior Account Manager to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.
What we offer you You will be trained and constantly guided by your managers and your team.
You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.
What you will learn with us will make you a valuable member of our team or any other team.
Full-time contract, 39 hours/week: Monday - Friday from 09:00 to 18:00 Competitive salary and performance bonus Medical insurance + Ticket restaurant Great office location in Benalmadena Friends hunting (referral) bonus Full paid training about the company and the project you will be working on Career development program and specialized courses Opportunities for a career abroad through the Webhelp International Mobility Program What you'll experience at Webhelp As a Senior Account Manager in our team, you will: Secure new customer wins for Cloud: Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams, and the channel partners.
Constantly research and educate self with the newest developments in cloud capabilities and pricing for both the client and competitor.
Drive alignment and teamwork within a team, department, or across organizational boundaries.
Combine resources and join efforts to achieve company-wide goals.
Tenaciously pursue positive outcomes, using effective approaches to solve problems.
Deliver on commitments and seek increasingly challenging work.
Take responsibility and hold others accountable for actions, decisions, and goals.
Effectively scope problems.
Build and apply a job-relevant knowledge base.
Make decisions with conviction.
Engage with partners assigned to Opportunities to drive partner action to recommend the right solutions and close the deal.
Provide support to partner as needed.
Actively monitor pipeline, collect feedback and update involved parties on closure, support close plan execution.
Collaborate with local TCM on pipeline and partner introductions.
Surface customer wins for partner sell with evidence; surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners.
Control main performance indicators and run rates of pipeline: hand-off rate, close rate, velocity, customer and agreement retention, revenue recapture, consumption, etc.
Establish a foundation for how technology and services can meet customer/partner needs