.Joining the TUI Musement as Cloud Engineer, you will primarily be responsible for ensuring the execution of the roadmaps related to assigned cloud solution(s) as well as the delivery and smooth operation of IT Cloud Services of TUI Musement.ABOUT THE JOB Provide proper management of incidents, requests and projects and ensure a successful solution for problems, control and process improvement to increase guest satisfaction and business objectives.Identify, document, prioritize and communicate the work that our IT engineering teams need to deliver based on business demands.Manage day-to-day operational tasks with service providers, doing SLA follow-ups in order to ensure the best service offering for our clients.Work independently and proactively collaborating with the rest of TUI Musement IT teams and with the 3rd party service providers.Develop strategies to maintain and enhance platform availability and operational efficiency.ABOUT YOU Proven record of solid relevant experience.Experience working with 3rd party service providers.Good technical background in Cloud and Non-Cloud technologies, including (among others): AWS, Gitlab, Monitoring platforms, IaC and automation development solutions.Demonstrated experience delivering results in an ambiguous and changing environment, with the ability to work independently and be a self-starter.Demonstrated strong quantitative, analytical and conceptual thinking skills as well as creative problem-solving skills.Excellent communication skills in Spanish and English, verbal and written. Other languages advantageous.Ability to communicate complex, technical concepts to executive staff, business sponsors and technical resources in clear concise language.Passion for the DevOps culture and principles and desire to work in this area.Continually drive continuous improvements through the service and own the results.ABOUT OUR OFFER Competitive salary and benefits as standard.Career progression opportunities in more than 50 countries worldwide.Develop yourself as part of a friendly, richly diverse and virtual international team.Exceptional approach to your learning - access to free learning platforms & language lessons.TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 'things to do' in all major holiday and city destinations, which are distributed through B2B partners via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide. TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group. We love to see your uniqueness shine through and inspire the future of travel
