Pampanga, PH
JOB TYPE
Full-Time
Position Overview Job Title: Outbound Sales Representative (SOLAR- B2C)
Job Type: Full Time; Graveyard Shift
Location: San Fernando, Pampanga, Philippines (Onsite)
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking a highly motivated and results-driven Outbound Sales Representative to join our team.
As an Outbound Sales Representative you will be responsible for actively prospecting, qualifying, and closing business-to-consumer (B2C) sales opportunities.
You will engage with potential clients through outbound calls, presenting our products/services, and building strong relationships to drive sales growth.
The ideal candidate possesses excellent communication skills, a strong sales acumen, and a passion for exceeding targets in a B2C sales environment.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Key Responsibilities Conduct outbound sales activities, including cold calling, to identify and engage potential B2C clients.Prospect and qualify leads through detailed research and analysis of their business needs, challenges, and goals.Deliver persuasive sales presentations, showcasing the unique value proposition and benefits of our products/services to potential clients.Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services.Continuously nurture and follow up with leads, addressing any inquiries and providing necessary information to move prospects through the sales pipeline.Provide post-sales support by addressing client inquiries, resolving issues, and maintaining customer satisfaction.Utilize CRM software to track and manage customer interactions, sales activities, and progress toward closing deals.Follow all required script, policies and procedures.Comply with requirements surrounding confidential information and personal information.Other essential duties related to the position to meet the ongoing needs of the company.Candidate Qualifications
All Positive, And Driven Applicants Are Encouraged To Apply.
The Ideal Candidates For This Position Are Highly Motivated And Dedicated And Should Possess The Below Qualities:
Must be 18 years of age or olderHigh school diploma or equivalentThe ability to read and speak fluent EnglishExcellent organizational, written, and oral communication skillsMinimum 6 months B2B/B2C solar outbound calling experience preferred.Sales experience, preferably outbound calling (minimum of 6 months)Excellent communication skills, both verbal and written, with the ability to deliver engaging and persuasive sales presentationsProficiency in MS Office-based automation tools (Excel, Outlook, etc.
)Excellent correspondence skills (Outlook, instant messaging, and over the phone)Exceptional interpersonal skills with the ability to build rapport and establish trust with potential clientsStrong problem-solving and negotiation skills to overcome objections and close sales deals.CONDITIONS OF EMPLOYMENT
All MCI Locations:
Must be authorized to work in the country where the job is based.Subject to the program and location of the position: Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.
Job offers are contingent on background/security investigation results.Must be willing to submit to drug screening.
Job offers are contingent on drug screening results.Compensation Details
At MCI, we believe that your hard work deserves recognition and reward.
Our compensation and benefits packages are designed to be competitive and to grow with you over time.
Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect From MCI
Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars!Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days.
Benefit options vary by location.Retirement Savings: Secure your future with retirement savings programs, where available.Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.Life Insurance: Access life insurance options to safeguard your loved ones.Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.Paid Training: Learn new skills while earning a paycheck.Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.Casual Dress Code: Be comfortable while you work.Physical Requirements
This job operates in a professional office environment.
While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.
The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.
The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship.
DIVERSITY AND EQUALITY
At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers, and our community.
All aspects of employment at MCI are based solely on a person's merit and qualifications.
DISCLAIMER
The purpose of the above job description is to provide potential candidates with a general overview of the role.
It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job.
You may be asked by your supervisors or managers to perform other duties.
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