.Posted on: Slået op for 2 dage sidenJob requisition id: JR-0068903STILL, a multinational company and part of the KION Group, has over 100 years of history and is a leading provider of counterbalance forklifts, order picking platforms, and tractors, as well as the most innovative intralogistics systems. With approximately 9,000 employees, 6 production plants, 14 branches in Germany, 21 subsidiaries abroad, and a supplier network of 240 dealers worldwide, STILL enjoys international success today.Our culture is driven by the shared values of the KION Group: Integrity, Collaboration, Courage, and Excellence.As a leader in technological innovation and a pioneer in electric forklifts, we provide increasingly efficient solutions that meet the needs of our customers.Would you like to play a key role in the ever-changing material handling industry? The STILL team is waiting for you.Det tilbyder vi:We are looking for service-oriented, committed, dynamic, and versatile individuals with the ambition to grow professionally within the company. This is your opportunity to develop your career in a solid, internationally expanding tech company where anything is possible. Are you ready to grow your career with us?Compensation:Salary based on experience and skills.Stable employment in a leading company in its sector.Private health insurance covered by the company.Work schedule: Monday to Friday.Access to the LinkedIn Learning platform.You will join a pleasant working environment with a committed team where our values are integrity, collaboration, courage, and excellence.Om dig:Mission:Ensure an efficient and accurate flow from order receipt to final delivery to the customer, coordinating between the sales, supply chain, and customer service departments.Main Functions and Responsibilities:Order Management:
- Manage sales orders, ensuring accurate data entry and timely updates in the planning monitor.
- Coordinate with sales, factories, and suppliers to ensure timely delivery of products.
- Handle e-commerce and dealer orders, ensuring compliance with terms and conditions.
- Create and manage production orders.Customer Interaction:
- Act as the main point of contact for customer inquiries, providing updates on order status and delivery dates.
- Communicate terms and conditions to customers, ensuring transparency and understanding.
- Manage customer leads, documentation, and information exchange between the commercial networks and the supply chain.Logistics Coordination:
- Plan and monitor the flow of NTS (New Truck Sales) to meet demand and delivery dates.
- Coordinate order delivery with the logistics provider.
- Track order shipments.
- Manage claims.Documentation and Reporting:
- Maintain accurate records of orders, invoices, and delivery notes.
- Generate and follow up on proforma invoices and advance payment invoices.
- Generate an order type documentation file.
- Create a CoA (Certificate of Arrival) collection