Organizational Change Implementation Lead
Location: Luton, United Kingdom; Palma, Spain; Lisbon, Portugal; Madrid, Spain; Milan, Italy
Type: Hybrid, Permanent, Full Time
Group Product & Purchasing are on a significant and exciting transformational journey, where we aim to simplify and enhance how our Hotel Partners can work with us. We continue to evolve and develop our technology solutions and create new efficient shared ways of work across our Central Product and Group Purchasing community.
As the Implementation Lead, you will play a pivotal role in ensuring that we implement and embed these strategic and technological changes across all our stakeholders aligned to our single change and implementation roadmap.
Responsibilities:
Accountable for ensuring that detailed implementation plans are available for user groups and impacted teams with key milestones and business activity clearly understood.
Coordinate with user groups and impacted teams to ensure that they have the resource available to support the implementation plans and embed the changes.
Maintain implementation risk and issues log and escalate to the Head of Transformational Strategy and Business Design when appropriate.
Work with impacted teams to ensure they have clear business readiness acceptance criteria and support available from the point of implementation.
Responsible for the overall implementation training approach, plan, and delivery effectiveness in collaboration with other transformation and Business Process owners.
Manage the overall communication approach, plan, and stakeholder management, maintaining a robust stakeholder engagement plan.
Facilitate successful change management by establishing a common change impact assessment and readiness approach.
Actively coach, support, and provide continuous feedback across the transformation team and business.
Coordinate post-go-live support to ensure users have hyper care for a period.
Conduct regular reviews of how the introduced change is performing alongside the Technology Product team.
What we are looking for:
Experience of leading and delivering successful international organisational change programmes.
Proven experience and knowledge of change management principles, methodologies, and tools. Change management certification (e.g. Prosci, CCMP) or designation desired.
Strong relationship and networking skills, able to effectively influence a wide range of stakeholders.
An authentic, credible leader with a passion to drive improvements in our business.
Pragmatic and organised, able to manage complexity and ambiguity.
Familiarity with project management approaches, tools, and phases of the project lifecycle.
Strong team player with the ability to challenge and effectively coach others.
Excellent active listening and communication skills in English.
Problem solving and root cause identification skills.
Acute business acumen and understanding of organisational issues and challenges.
Proficient knowledge of Microsoft Office programs, Power Automate, Visio, and Miro.
Minimum Lean Six Sigma Green Belt Certification.
ABOUT OUR OFFER:
Being a valuable team member of TUI, the No.1 global and socially aware travel company.
Competitive salary and benefits.
Develop yourself by working as part of an international team and through our free global learning and development programmes.
TUI Group is the world's number one integrated tourism business. If you want to know more about why TUI Group is the world's leading tourism group, and our continuing work in the diversity & inclusion space, simply visit tuijobs.
Contact:
Do you have any questions regarding this job offer? Get in touch!
Julia Ajchsztet
Phone: +34 971 709 115
Email:
Please note: Only for questions or queries. Applications will only be accepted via the Careers Portal.
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