Date Posted: 2024-10-03
Country: Spain
Location: Golfo De Salónica 73, 28033 MADRID, Spain
Moving people. Shaping the future. At OTIS, we take pride in leading the industry we founded. There's never been a better time to join our team as we continue our journey as an independent company. We are the leader in elevators, escalators and moving walkways. Now, we're seeking an ORDER TO CASH (O2C) LEAD for the Iberia & Africa Region based in Madrid (Spain).
Responsibilities
Leading and organizing collections and billing activities in every Operating Area.
Establish collections and billing escalation process.
Improve process and facilitate closure of issues.
Define credit limits or credit policy.
Ensure compliance with approval matrix.
Close collaboration with branches to ensure correct application of stop servicing / handover actions.
Animate risk committee.
Act as Operating Area process owner.
Governance of outsourcings in collection and billing activities.
Manage relations with different stakeholders.
Comply with Company policies.
Requirements
Bachelor in Business Administration.
Fluent in English (minimum level C1).
Minimum 5-7 years' experience in similar positions.
Previous experience leading in-house and outsourced teams.
Valuable: training as project manager and in continuous improvement processes.
Availability to travel (40-60% of the time) throughout the region, mainly when starting the position.
If you like the position and meet the requirements, do not hesitate to apply!
About Otis: Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
Join Otis and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
To request an accommodation in completing an employment application due to a special need or a disability, please contact us at ******.
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