Job DescriptionWhat you'll doAssist in daily housekeeping operations, including room inspections and inventory management.Support the front desk with guest check-ins, check-outs, and reservations.Provide personalized guest services, responding to inquiries and requests promptly.Collaborate with the Guest Experience team to organize and coordinate special guest activities and events.Assist in monitoring and maintaining cleanliness standards throughout the property.Address guest complaints or issues, ensuring swift and efficient resolution.Help manage guest feedback and contribute to service improvement initiatives.Assist with the coordination of housekeeping schedules and staff shifts.Participate in training sessions and meetings to develop knowledge of hotel operations.Work closely with different departments to ensure seamless communication and coordination.QualificationsCurrently pursuing or recently completed a degree in Hospitality Management or a related field.European nationality or the possibility to obtain a student visa for Spain.Excellent communication and interpersonal skills.Strong problem-solving abilities and attention to detail.Ability to work in a fast-paced environment and adapt to different tasks.Team-oriented mindset with a positive and proactive attitude.Fluent in English and Spanish; other languages are a plus.Additional InformationWhat's in it for youA competitive package and plenty of development opportunities.Accommodation included.Lunch is served daily at the in-house restaurant.Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments.Join an innovative and fast-growing international group committed to building not only new hotels but also a global brand.The opportunity to challenge the norm and work in a creative and rewarding environment.Be part of a team passionate about creating great hotel experiences and building a portfolio of brands.Great discounts at all Ennismore hotels and special discounts at numerous island businesses.Free subscriptions to Canva and Podimo.Spanish language classes.Activities to build an amazing team of students.Attend meetings with the Excom committee.Regular team meetings, from our team-building activities to our end-of-season super party; we work hard, but we know how to have fun!
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