.About BoundlessBoundless empowers remote workers to experience - with their families - the nomad lifestyle many people without children have been enjoying for years. It creates a complete "live abroad" immersive experience for families looking to get the most of what the digital age and the world can offer.Through premium kids-friendly lodging, a cutting-edge education system that follows the children wherever they go, Boundless brings together a community of like-minded families who want to explore the planet while working remotely and having a positive impact on their lives and the world.Role Overview & Introduction to Hospitality OperationsThis is a locally based role, as such you are required to live in the specific city or nearby. Your main role is to provide the best experience possible to our families through first class service and a positive 'can do' attitude. We are an inclusive company and look for team members that actively involve themselves in our community of team members and families. Building strong relationships with team members and families is very important to us.Vision & MissionOur vision is to provide warm, first-class service to our families making them feel at home wherever they follow the Boundless journey. Your mission is to support the communities living by ensuring a first class product and outstanding service is provided by all teams.What We OfferTrust in you and your workmanship and expertiseA fair salary package for your local destinationOpportunity to participate in profit sharing and stock options planOpportunities for personal growth and learningPaid holidays to the legal local amount, plus public holidaysTime-off and opportunity for volunteeringFreedom to be creative and innovative in your practiceDiscounted accommodations and amenitiesMeal during the dayWe will provide you with training, guidance and on-going support within your role.Primary ResponsibilitiesBeing responsible for apartments cleanliness and functionalityManage housekeeping team (in-house or agency) to ensure apartments are up to standard on cleanlinessAssist with hiring housekeeping and maintenance teamCreate cleaning schedules for housekeeping teamBe hands-on during turnover weeks to make sure apartments are ready for familiesQuickly respond to guest requests and feedback on state of the apartments, and provide quick solutions when there are any related issuesIdentify and build relationships with local housekeeping agencies to tap into during peak seasonsManage housekeeping processes and ensure SLAs are metConsistently evaluate the quality of work and ensure our standards are met