.ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $290 billion of real estate in 247 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 857,400 units/beds globally, and has a robust institutional investment management platform comprised of more than $76 billion of assets under management, including over $34 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.Greystar.Com.JOB DESCRIPTION SUMMARYSupports the execution of business drivers to ensure Greystar's reputation and delivery for operational excellence within multifamily property management operations by providing training, assistance and guidance on the multifamily policies, procedures and platform including supporting the implementation of new process or operational systems. In addition to auditing and reporting compliance to key procedures and policies, you will also provide assistance with onboarding and set up of new communities as they come on line.JOB DESCRIPTIONKey Role Responsibilities:Acts as a role model at all times by demonstrating the core values.Facilitates the development and continuous improvement of our operating policies, processes and procedures; creating visibility andunderstanding for all levels of the organisation.Supports property teams to deliver on Greystar operational policies and procedures.Provides support to Community Managers as needed; ensuring understanding and compliance with policies and procedures.Works closely with the Systems teams in the business, to ensure technology is an enabler to business change and developed in line with our operating platform.Works closely with the Learning & Development function to ensure content for training is up to date and supports in understanding the core process of the operation.Ensures the future operation of the communities will comply with Company policies and procedures and any laws and regulations governing housing operations and residential lettings.Works in partnership with Regional Operations Mangers to collect and present local market data.Provides input on making rate recommendations based on market data and monitors paymentsAssists operations teams upon request with forecasts/budgets by analysing financial statements, reviewing marketing information, and accessing operational reports
