About Socien: Imagine living in a vibrant community that seamlessly blends comfort, design, and sustainability. That's Socien, a Barcelona-based coliving company redefining how people connect and experience city life.
Role Overview: The Operations Manager will be responsible for overseeing the day-to-day operations of our coliving spaces. This role requires a proactive and organized individual who can ensure the smooth running of our locations, enhance resident satisfaction, and contribute to the overall growth and efficiency of the business.
Main Responsibilities:Assets Planning: Analyze the market to find suitable properties for the company, perform financial analysis to build a business case for each property, prepare a negotiation strategy and help to close the deals.Vendor Management: Coordinate with external vendors and service providers to ensure timely and cost-effective delivery of services (e.g., cleaning, repairs, supplies).Budget Management: Monitor and manage operational budgets, ensuring cost-effective operations while maintaining quality standards.Health and Safety Compliance: Ensure all coliving spaces comply with local health and safety regulations and company policies.Process Improvement: Identify areas for operational improvements and implement strategies to enhance efficiency and resident satisfaction.Community Building: Collaborate with the Community Engagement team to organize events and activities that foster a sense of community among residents.Reporting: Prepare regular reports on operational performance, including occupancy rates, resident satisfaction, maintenance issues, and budget adherence.Facility Management: Oversee the maintenance and cleanliness of all coliving spaces, ensuring they meet the company's high standards.Resident Relations: Act as the main point of contact for residents, addressing their needs, concerns, and feedback promptly and professionally.Staff Supervision: Manage and schedule the work of housekeeping, maintenance, and other support staff, ensuring efficient and effective operations. Skills and Qualifications:Experience: Minimum of 1 year in operations management, preferably in hospitality, property management, or a related field.Education: Bachelor's degree in Business Administration, Hospitality Management, or a related field.Skills: Strong organizational and multitasking abilities; Excellent communication and interpersonal skills; Proficiency in budgeting and financial management; Ability to handle and resolve conflicts effectively; Can-do attitude; Fluent in English and Spanish; Proficiency with office software (e.g., Microsoft Office, Google Workspace), and facility management software.Personal Attributes: Proactive and problem-solving mindset; High level of integrity and professionalism; Strong attention to detail and commitment to quality; Flexibility and adaptability to a fast-paced, startup environment.
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