Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It's driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you'll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.Key job responsibilitiesManage and develop a team of Area ManagersLead operational teams on a shift, deal with issues, and positively impact site performanceAnalyse shift performance against relevant business objectives, and put in place actions to improve our operational excellenceWork closely with other support teams, including HR, Finance, Health and Safety, and SecurityDesign and deliver initiatives across the sites to improve operational performanceA day in the lifeYou'll lead shifts at one of our operational sites. You'll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you'll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You'll be a source of leadership and support your team to be the best managers they can be.About the teamAmazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centers equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.Minimum requirementsA bachelor's degreeRelevant experience in people and stakeholder managementAdvanced proficiency in English and intermediate proficiency in the local language (Spanish)Relevant experience in using data or anecdotal evidence to influence business decisionsRelevant experience in key areas of production and supply chainsPreferred qualificationsExperience in Lean, Six Sigma and Kaizen techniquesExperience in a similar logistical working environmentRelevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environmentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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