Do you enjoy making sure everything runs like a well-oiled machine and finding ways to improve efficiency? If so, this eCommerce agency is looking for an Operations Manager to join a fast-paced team of innovators.With a passion for turning ideas into reality, the agency provides the perfect space for someone who thrives in a dynamic environment and is eager to contribute to the success by increasing operational efficiency. If you're excited to be part of an agency that values collaboration, creativity, and hands-on problem-solving, keep reading!What You're Getting IntoJoining the team as an Operations Manager means becoming part of a forward-thinking, innovative agency focused on supporting D2C brands in their international expansions. You'll be working closely with the founder, ensuring seamless day-to-day operations while having the opportunity to implement processes and systems that improve efficiency and communication across the team.This is a remote, full-time contractor position.What's In It For YouA fully remote position, providing the freedom to work from anywhere Flexibility in work hours as long as deadlines and quality expectations are met Exposure to exciting projects in the startup ecosystem, where new ideas and innovation are at the forefront Opportunities for professional growth and development, with a clear path to evolve into Head of Operations as the agency grows A supportive, young, and dynamic team that values flexibility and work-life balance How You Will Spend Your TimeImproving operational efficiency by streamlining internal processes and implementing systems that enhance workflow across the agency and support agency-wide communication Managing scheduling, communications, and keeping documentation organized to ensure smooth daily operations Project-managing the content team to ensure deadlines are met, deliverables are on track, and projects run efficiently Optimizing project outcomes by managing and refining processes within project management tools like Asana to ensure tasks are completed on time and within scope Driving team alignment through cross-department collaboration and keeping teams focused on shared goals Organizing productive meetings by preparing agendas, capturing key action items, and following up on execution Creating a seamless onboarding experience for new team members and improving existing processes Collaborating closely with the founder on strategic projects to support the agency's growth and international expansion Who You AreYou have experience in project management tools like Asana and Notion, with a proven track record of improving efficiency within teams You have agency experience, preferably in a fast-paced eCommerce or digital marketing environment, and thrive on managing multiple clients and projects at once You have an exceptional eye for detail and can organize teams to meet tight deadlines You have excellent communication skills in English, both oral and written, with the ability to effectively collaborate with international teams You have exceptional organizational and time management skills, with the ability to manage competing priorities You are fluent in English, both written and verbal You are comfortable with flexibility in working hours and time zones, as long as objectives are met
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