Eron International is the main provider of expert services to the financial and technological industry, serving worldwide brands whilst re-defining the Fintech sector.
We are an extensive and capable company, recognized for the differential value we bring to empower our clients and their customers.
We are looking for an Operations Manager to join our company.
The right candidate must be technically talented, hands-on, and have great interpersonal skills.
If you like to work in a fast-paced environment full of challenges, this is the place for you!
Responsibilities Develop, implement, and manage global operational strategies, policies, and procedures to ensure alignment with business objectives.
Oversee daily operations across all departments, ensuring efficiency, consistency, and high-quality performance.
Manage relationships and contracts with partners and customers, acting as the main liaison with law firms to address legal and regulatory needs.
Own and oversee global operational processes end-to-end, from initiation to delivery, coordinating seamlessly with cross-functional teams.
Ensure operational excellence by driving process optimization, reducing inefficiencies, and minimizing costs.
Translate the company's strategic vision into actionable and measurable plans for all regions.
Monitor industry trends, regulatory updates, and competitive dynamics to proactively identify challenges and opportunities.
Foster a culture of accountability, professional growth, and continuous improvement within the Operations team.
Ensure effective communication and collaboration between departments to streamline workflows and achieve shared goals.
Oversee financial performance, including budget management, cost optimization, and financial planning to ensure operational sustainability.
Identify and mitigate potential risks, including operational, financial, and compliance-related risks, while developing contingency and crisis management plans.
Support business development efforts by enhancing operational efficiency, customer satisfaction, and market competitiveness.
Report customer project accomplishments and deliverables to management monthly.
Proactively identify and recommend opportunities for process improvement resulting in improved efficiency and effectiveness, and increased customer satisfaction.
What We Are Looking For Proven experience in a senior leadership role within Operations, with a demonstrated ability to manage complex processes and drive results.
Strong understanding of core business functions, including Revenue, Finance, Planning, Project Management, and Operations.
Extensive experience in strategic planning and business development within a global or regional context.
Exceptional leadership, organizational, and decision-making skills, with a track record of leading high-performing teams.
Excellent communication and interpersonal abilities to engage effectively with stakeholders at all levels.
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