Details of the role and how it fits into the team The Trade Operations team is responsible for handling all trade products including Bank guarantees, within the Operations Team in Spain.
The team is responsible for the accurate and timely processing of all types of guarantees.
This includes the processing of time-critical, complex transactions on behalf of the Bank's internal and external clients.
The team undertakes the complete and accurate capturing of Domestic and International Bank Guarantees.
The team focuses on ensuring that procedures are properly executed to reduce processing risk and identify potential areas for process improvement, whether internally within the Bank or for our clients.
Responsibilities Handle the day-to-day processing of Bank Guarantees, to meet agreed customer service level agreements and review outstanding transactions.
Manage and ensure compliance (SOP, Ops manual, etc.)
with internal policies and audit and regulatory requirements.
Responsible for responding to ad-hoc issues or client queries on a timely basis, ensuring all communications have been responded to accurately.
Actively support transformation and/or optimization initiatives to improve the efficiency/effectiveness of the process.
Produce and manage MIS and control reports for processes and ensure EOD controls are adhered to daily.
Skills Excellent verbal & written communication along with a dynamic & confident approach.
A collaborative team player who cultivates a strong sense of unity in a global environment, while possessing excellent relationship and stakeholder management skills.
Experience in the Banking landscape.
Must have a high level of English.
A degree in Economics or Law would be suitable but not a must.
A healthy, engaged, and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace.
That's why we are committed to providing an environment with your development and wellbeing at its center.
Emotionally and mentally balanced: We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health.
Benefit from initiatives such as counseling and support in difficult life situations and a culture where you can openly speak about mental health.
Physically thriving: We support you in managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive.
For example, discounts in gyms, annual medical check-ups, standing desks, etc.
Socially connected: We strongly believe in collaboration, inclusion, and feeling connected to open up new perspectives and strengthen our self-confidence and well-being.
Benefits vary from different types of paid and unpaid leave, hybrid model of remote working (for some positions).
Financially secure: We support you to meet personal financial goals during your active career and for the future.
Benefit from meal allowance, pension contribution plans, banking services for employees, flex compensation program, etc.
We strive for a culture in which we are empowered to excel together every day.
This includes acting responsibly, thinking commercially, taking initiative, and working collaboratively.
Together we share and celebrate the successes of our people.
Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair, and inclusive work environment.
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