Gezien het internationale karakter van deze functie wordt onderstaande vacature in het Engels omschreven.Join us in delivering a great first living experience to more than 19,500 studentsXior is the largest owner & operator of student accommodation in continental Europe. Our mission is to give as many students as possible a great first living experience. We offer a second home to more than 19,500 students in Belgium, the Netherlands, Germany, Poland, Spain, Portugal, Denmark and Sweden. A place where they can live, study, connect and relax.We want to do more than just provide infrastructure for our students. We believe we play a fundamental role in students' journey to independence. The right people are essential in this.Would you like to contribute to this as Operations Assistant in our Besos residence in Barcelona?We are looking for a dynamic, versatile operations assistant, who is eager to join a student residence with 191 rooms on the Campus of UPC Besos, Barcelona. You will be working in an educational environment, with an exclusive package of services and accommodation in an exceptional location.Your responsibilities:You are the (first) face of our reception at the student residenceYou take care of our customer service; you help students at the counter, by mail, and over the phoneYou manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys and cardsYou accompany visitors and future clients during open days, a tour of the facilities, etc.You support the administration officeYou monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening)You apply the necessary protocols in emergenciesThis role requires you to work in shifts, with a rotating schedule of 40-hours a week, planned within Monday to Sunday from 7am to 11pm with corresponding weekly breaks and holidays.Your skills:Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas …) will be positively valuedYou speak Spanish, as well as EnglishYou know how to work with MS OfficeYou have some interest and knowledge of customer service, social networks and new technologiesWhat we offer:The opportunity to make an impact in a fast-growing, dynamic company that is the leader in the student accommodation sector in continental EuropeYou will help build the future by working with and for the student generationOpportunities for further development and (international) growthA pleasant workplace in Barcelona with a fun, dynamic teamAn attractive, competitive salary complemented by numerous additional benefits#J-18808-Ljbffr
