Job Title: Operations Specialist Location: Remote (Ability to work within specified time zones as needed) Work Schedule: Flexible based on company needs, typically Monday to Friday. Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan. Job Overview We are seeking an Operational Support Officer to streamline our business processes and improve overall efficiency. You will work closely with various departments to implement strategies that enhance productivity. Key Responsibilities Analyze current operational procedures and identify areas for improvement. Develop and implement process optimization initiatives. Monitor key performance indicators (KPIs) and report on operational metrics. Collaborate with teams to align operations with company goals. Assist in the development of operational policies and training materials. Troubleshoot operational issues and implement corrective actions. Qualifications Bachelor's degree in Business Administration, Operations Management, or related field. 2 years of experience in operations or process improvement roles. Familiarity with operational best practices and methodologies. Skills Strong analytical and problem-solving skills. Excellent communication and project management abilities. Proficiency in data analysis tools and software. Ability to work collaboratively across departments. Nice to Haves Experience with Lean Six Sigma or other process improvement frameworks. Knowledge of ERP systems. Certification in project management (e.g., PMP). About You You are a strategic thinker with a passion for efficiency. Your analytical mindset helps you identify opportunities for improvement, and you're adept at implementing solutions. You thrive in dynamic environments and enjoy making a tangible impact on operations.