.About MiraMira is a San Francisco-based hormonal health company providing integrative care and hormonal testing for over 92,000 customers. In 2023, they were recognized by Inc. 5000 as America's fastest-growing femtech company. We started our company to help women and individuals reach their parenthood dreams and make their fertility journey smoother.Mira's most important breakthrough was inventing the market's only FDA-compliant at-home fertility monitor with quantitative technology. Since the beginning, they have been on a mission to develop data-driven hormonal health solutions to help women make confident health decisions during every stage of their lives—from the menstrual stage to menopause. Mira offers solutions to test, boost, and navigate fertility—starting from comprehensive hormone testing and supplements to fertility coaching and online courses.We are committed to helping our customers achieve the highest possible success rates and outcomes; that is why our focus is on personalized care, the use of the most cutting-edge technology, and science-backed data.About the PositionWe are looking for a Product Manager to join our product team, focusing on growing our Ecosystem products (hormone monitors, lab tests, supplements). This role involves daily operations, identifying product challenges, and innovating solutions to achieve business goals.If you're ready to challenge yourself in a high-growth startup and impact women's health, join us!ResponsibilitiesUser Experience: Ensure a great user experience by working closely with developers, design, marketing and support teams.Research: Conduct thorough product and marketing research to inform business decisions and improve product offerings.Process Optimization: Improve operational workflows for the ecosystem products.Policy Implementation: Document and enforce compliance policies.Operational and Refund Costs Optimization: Analyze expenses and enhance unit economics. Identify and reduce refund reasons.Quality Control: Develop and implement service quality measures.Problem-Solving: Address operational challenges with innovative solutions.Cross-Functional Collaboration: Work with customer support, compliance, product management, and marketing.Reporting: Create actionable reports to track performance and drive decisions.Requirements2+ years of Product Management experience in healthcare DTC product for the US market.Proven collaboration with marketing and revenue teams to meet business goals.Comfortable with a hands-on role with no subordinates.Experience managing multiple products simultaneously.Experience working in sales-driven companies (low investment in development).Strong analytical skills and proficiency in Excel.Excellent communication and interpersonal skills.Leadership experience in a fast-paced startup environment.Quick learner with an interest in hormonal health and femtech
