Job Title: Onboarding Coordinator
Location: Remote (EST Time zone)
Salary Range: up to 1500 USD
Work Schedule: Monday - Friday, 12:00 AM to 7:00 PM (EST)
NOTE: INDEPENDENT CONTRACTOR POSITION
Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.
About the Company: Our Company is dedicated to eliminating transportation barriers for children's success. We mobilize outstanding adults to transport school-age students experiencing various challenges, ensuring they have reliable and supportive transportation.
Our Values: Excellence Everywhere: We prioritize urgency and quality for every child and partner, regardless of size. We aim for efficiency and high standards in reliability, safety, and conduct, taking pride in being a winning team. Learn Continuously: We are problem-solvers who view mistakes as growth opportunities. We embrace new ideas and feedback to enhance excellence and the experience for kids, always seeking improvement. Trust Is Everything: We value respect, honesty, and accountability. We set clear expectations, keep our promises, communicate openly, and hold each other to high standards, fostering a culture of trust and fun. Position Overview: We are seeking a persistent, organized, detail-oriented, and values-driven professional to join our team as an Onboarding Coordinator. This role reports directly to the Onboarding Manager and will collaborate regularly with the recruitment, operations, and compliance teams.
The successful candidate will conduct a high volume of follow-up calls, manage onboarding processes, and ensure compliance before the first day of work.
Key Responsibilities: Follow up with drivers to remind them of their appointments and complete their onboarding paperwork and training requirements. Conduct a high volume of outbound daily follow-up calls. Manage onboarding department email inbox and applicant tracking text system. Review drivers documentation to ensure completeness and accuracy. Support incoming calls on department number. Perform additional tasks as assigned. Qualifications: 1 year of full-time remote work experience. Proven experience with high-volume phone calls (at least 1 year). Minimum of a high school diploma or GED. Proficient in reading, writing, and speaking English. At least 18 years old. Working computer with a camera and microphone. Reliable internet connection. Nice-to-Haves: Experience with Fountain. Ability to handle a high volume of phone calls. Attention to detail for managing documents with expiration dates. Capability to navigate multiple technology platforms.
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