(On-Site Work) Sales & Customer Service | Nordic Languages | Fuengirola, Málaga

Energy Nordic is actively seeking a full-time Customer Service agent to join our dynamic team. If you are a highly motivated individual with excellent organizational and communication skills, we want to hear from you!
Proficiency in Danish, Swedish, or Norwegian to support our expanding customer base in these languages.Don't miss this opportunity to become part of a thriving team! Apply now by sending your resume highlighting your relevant experience.
Energy Nordic is an equal-opportunity employer and welcomes diversity in the workplace.
TasksManage large amounts of incoming phone calls and emailsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid, and complete information by using the right methods/toolsMeet personal/customer service team targets and call-handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; and follow up to ensure the resolutionKeep records of customer interactions, process customer accounts, and file documentsFollow communication procedures, guidelines, and policiesTake the extra mile to engage customersRequirementsExperience in customer service is an advantageFluent English is a must – written and verbalScandinavian language.Eager to learn with excellent communication skillsAbility to work in a team in a busy environmentBenefitsWe support you with all the necessary training and support, as well as opportunities for growth in other positions within the company.
Spanish type contract. A Scandinavian Energy Supplier in Spain.
Customer service & invoicing in your language.
Remote and quick solutions no matter where you are.