Do you get satisfaction from helping customers with technical issues?
Do you have excellent listening and questioning skills?
And do you have a problem-solving mentality?
Then this job in sunny and vibrant Barcelona might be for you!
TasksYour responsibilities and impact working as a Technical Front Office Specialist will be:
Supporting customers with inquiries related to telecom services, focusing on technical questions.Maintaining and updating the customers' accounts.Ensuring high-quality service and customers' satisfaction.RequirementsSkills, qualifications, and interests you need to succeed in this role:
A native level of Dutch and a good level of English.Having an interest in technical support and troubleshooting.Being an attentive listener, comfortable and skillful at communicating with people.Being energetic, innovative, and working proactively at a fast pace.Being able to handle sensitive data reliably.What's in it for you?- Type of contract: Indefinido
- Training: 3 months
- Equipment provided
- Growing opportunities within the company.
- Events with the team.
- Free Spanish lessons.
- Meal allowances possible
- Constant training
- International environment
- Support from the company regarding NIE and SSN
Your Future CompanyThis Belgian Business Process Outsourcing company is well-known for providing quality service in customer experience and business consultancy for their clients.
As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Barcelona.
Living in Barcelona: What to Expect- The unique experience of an international and diverse culture
- A beautiful beach city surrounded by both coastal towns and mountains
- Delightful gastronomic experiences of Spanish, Catalan, and World cuisines
- Quite a dynamic and active urban life where it is difficult to get bored
- Sunny days, Mediterranean weather, and a relaxed lifestyle
- An attractive startup and innovation hub with exciting opportunities
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