Johnson & Johnson is recruiting for Clinical Account Specialist for Biosense Webster, Inc. located in Salt Lake City, Ogden & Provo UT.
At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.
Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
Learn more at https://www.jnj.com/ .
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day.
The company established its leadership in electrophysiology with the development of the first real-time, 3D cardiac mapping and navigation technology, as well as the first electrophysiology catheter.
The introduction of the company's CARTO 3 System revolutionized 3D mapping technology by increasing the accuracy, speed, and efficiency of the cardiac ablation procedure.
Responsibilities Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of BWI's systems and catheter equipment during case procedures.
Educate customers on all BWI products to optimize effective usage by providing technical and clinical information and in-service training.
Collaborate with peers to share best practices to increase value for customers.
Use consultative selling techniques to identify potential sales opportunities within the account.
Create awareness of BWI solutions and facilitate Territory Sales Manager (TM) contact with key decision makers.
Maximize customer case support capability through proper planning and scheduling techniques.
Drive collaboration and maintain consistent communication across the assigned responsibilities with the local team.
Develop and share best practices with US Field Sales and Service colleagues and internal partners.
Develop and grow mutually beneficial customer relationships within and beyond the EP lab.
Stay current on company products instructions for use (IFU), best practices, and relevant scientific clinical literature.
Prioritize and appropriately respond to requests in a high-stress environment.
Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders.
Provide mentoring for new BWI commercial team members as requested.
Perform administrative work, including managing account documentation, compliance training requirements, expense reporting, and Company system input.
Maintain Safe Fleet standards according to Company guidelines.
Communicate business-related issues or opportunities to the next management level.
Ensure subordinates follow all Company guidelines related to Health, Safety and Environmental practices.
Perform other duties assigned as needed.
Qualifications Required Qualifications: A minimum of a Bachelor's degree, or 4 years of relevant professional work/military experience.
A minimum of 2 years of clinical or technical work experience in a patient care or hospital environment, or completion of the Company's ACAS program.
A valid driver's license issued in the United States.
Ability to travel related to this role, up to 40% overnight locally, regionally, and nationally.
Position requires sitting for extended periods of time and working in a hospital laboratory setting.
Preferred Qualifications: Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience.
Maintaining at least one of the following industry certifications – CEPS (IBHRE), RCES/RCIS.
Experience working with highly complex technical systems and/or in a critical patient care setting.
Effective and timely communicator with co-workers and all levels of the patient care team.
Self-starter who performs well with autonomy and can be flexible in a dynamic work environment.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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