Do you want to be part of an adventure with positive impact? Learnlife is seeking a multi-talented Community Host for our Secondary School Hub in Barcelona, Enrique Granados 7. We are looking for somebody who can work from 12:30-19:30 from Monday to Friday. Ready for a once-in-a-lifetime adventure?
Role OverviewThis role is quite plainly to be the embodiment of Learnlife Urban Hub and all it stands for, the living heart and soul of the community. You will collaborate with the Operations Team, inhabiting the front line of interaction with all the learners and families that enter, enjoy and leave the space.
You will rapidly identify connections among people and organisations and be able to understand and communicate all the relationships in the Learnlife ecosystem. You will have strong empathy skills and understanding of local language, culture, values, traditions and humour. You will also strive to create community with co-workers, parents, partners and visitors to the space.
Your Role Will InvolveChampion exit times at the Urban Hub including, at times, the outdoors.Be the go-to person for learners and Learning Guides.Ensure learners leave the space only when approved by parents or Learning Guides.Assist the Operations Lead and the Head of Learning in day-to-day operational tasks.Assist with parent and family communications: learner absences, tardiness, early leaves, and keep them informed of any other issues.Maintain basic records of people that enter the space / CRM.Manage phone interactions with parents of existing learners and parents asking for information regarding our programs.Attend walk-ins and follow-up on social media leads for Learnlife.Participate and assist in the coordination and communication of events.Help with the purchase of supplies, improve processes and find efficiencies.Manage interactions with providers and co-workers.Coordinate with the morning Community Host for handover.You Will BringTotal fluency in English and Spanish; Catalan is an important plus.1-2 years of experience working and interacting with 12 to 18 year-olds in summer camps or extra-curricular activities is highly desirable.Experience with office management, reception and hospitality is a nice to have.Ability to learn new apps and systems for communication with families (e.g. Hubspot).Service-oriented leadership, internationality, and excellent phone skills.Total 'people person' and strong name remembering skills.Flexibility to handle shifting priorities and be highly intuitive.Able to initiate, improvise and negotiate the daily micro-events slalom.High level collaboration skills and making things fun.Stable, calm and confident, available & accessible to all.Please upload your CV and/or portfolio, along with a short 1-minute video that introduces you, your interest in the position, and your passion for education/children. Upload your video as a URL in the provided space. Do not upload your LinkedIn.
At Learnlife, our culture of creativity and innovation is predicated on a diverse mix of minds, backgrounds and experiences. We are committed to creating an inclusive community where difference is valued. Everyone is unique and celebrated at Learnlife. All members of our community—families, learners, core team, partners, investors—feel safe to be their authentic selves.
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