Do you dare to lead the digital transformation to create a more sustainable world? At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is for all people to be able to make the most of our energy and resources through the integration of processes, software, Big Data, and energy technologies that enable integrated management of buildings, industries, and cities. We are present in over 110 countries with a diverse and disruptive team of over 150,000 people. If you are seeking an opportunity to propel your career and challenge your creativity, we want to meet you! The primary mission of the Offer Design Expert will be to support our company's strategic service ambitions by designing and creating future service offerings through innovation, that are localized for the NAM market but also scalable globally. This is a global position within Schneider Electric's Service Line of Business' newly formed NAM Innovation Hub team. The innovative role will be highly focused on anticipating customer's need, translating those needs into service requirements, and successfully building service offerings through frequent customer engagements and iterations, within an Agile squad of subject matter experts, working towards the same mission. To ensure success in all market segments, attention needs to be paid to the value proposition, go-to market, customer experience and strategic offer roadmap. A creative, agile, and autonomous marketing leader who can work across all levels of the organization and influence key decision-makers is best positioned for the role. The ideal candidate will have offer management/offer creation and industry experience. Applicants preferably should have had knowledge or exposure to monetization of digital and traditional services. Additionally, he/she will have strong knowledge of Schneider Electric products, architectures and possess a good sense of customer centricity. Key Responsibilities • Through customer and market persona feedback loops, establish and record clear, customer focused use cases to feed the squad's backlog of the offer, based on the persona's first-hand requirements. • Collaborate with the offer squad to define the backlog of ongoing improvements required of the offer to meet ever-changing customer/market needs. • Clearly define the marketing requirements to be developed by the squad, leveraging the 6P framework adopted by the Service Line of Business (Product, Price, Placement, Promotion, People, Process). • Establish and maintain competitive pricing and costs framework based upon customer feedback and the market-pricing/value-based practices established by the Service LoB. • Serve as the customer-voice within the offer squad to ensure that the service deliverables meet customer expectations throughout the offer creation process. • Serve as a close link, collaborator, and service liaison with the companion global product teams, for which the service offer supports. • Create and maintain key service offer deliverables such as: Offer Playbooks, How to Sell Training Decks, Statement of Works (SoWs) and SKU/CR framework. • Collaborate with cross-functional squad members to produce digital tools and resources that support the offer's operational and commercial execution. • Closely link with the commercial stakeholders of the offer to ensure it's easy-to-sell, meeting customer/market expectations and reaching the strategic business case potential. • Collaborate closely with Marcom teams to maintain accurate external communications and web experience for customers. • Act as a crucial, supporting member of offer launches in key geographies, determined and prioritized by the squad to ensure localized success of the service delivery. What qualifications will make you successful for this role? Skills Agile, innovative and entrepreneurial acumen who can challenge the status quo Strong commercial sense and ability to create and defend business casesPassion for customers and addressing their specific service needs through innovationAbility to influence, make decisions and present to peers and senior management Problem solver who can take on challenges and overcome obstacles Confident and proven track record of leadership with ability to inspire othersOrganized and able to balance multiple activities and workstreams at the same timeResults oriented go-getter who has ambition to perform at a high standardTeam player and builder with developed interpersonal soft skills Credentials Education: Bachelor Degree in Business, Electrical/Software Engineering or equivalent education M.B.A is a plusExperience: 3+ years of experience in an offer marketing, management or design role3+ years in relevant industry experienceCommercial and/or customer engagement experience is a plus Agile offer development is a plusFluency in EnglishWhat will you get? We adapt to you: With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities. We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home. Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most. Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences. Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid). We value the importance of family and want to support you in all aspects of your life. Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one. We take care of you: With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy virtual medical care and 24/7 psychological support, as well as access to nutrition counseling, fitness classes, and more! From dance classes to booking a hotel spa, we offer an agreement with Wellhub so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best. ???? Your well-being is our priority. You will have medical service at your workplace for close attention to any medical needs. We empower you: With Open Talent Market, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally. We offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program. We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores. You will have life insurance for your protection. We offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more. As part of our #SEGreatPeople, you will have access to an online store of Schneider Electric products with exclusive prices and super discounts. With Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services. Participate in company-subsidized volunteer programs to contribute to our community and have a positive impact on your environment. Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Why us? At Schneider Electric we're committed to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all. We believe in empowering our team members to reach their full potential, fostering a sense of ownership in their work. We embrace inclusion as a fundamental value, ensuring that every voice is heard and valued. We value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere. If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you. Discover your Meaningful, Inclusive and Empowered career at Schneider Electric. €34.2bn global revenue +12% organic growth 135 000+ employees in 100+ countries #1 on the Global 100 World's most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate and we 'embrace different' as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices. You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
#J-18808-Ljbffr
