.Who we areGeotab is a global leader in IoT and connected transportation and certified "Great Place to Work." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day,Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast-paced, ever-changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it's like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news.Who you are:We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking an OEM Operation Specialist with previous experience in the technology industry,who will focus on turning strategic objectives into operational realities, ensuring that processes, team knowledge, and customer-driven insights converge to maintain Geotab's reputation as a leader in connected vehicle solutions.What you'll do:The OEM Operations Specialist for the EMEA region at Geotab plays a critical role in translating broader business strategy into actionable operational plans to enhance customer satisfaction and streamline OEM interactions.How you'll make an impactCultivate a thorough understanding of OEM solutions, integrating this knowledge into the support structure for heightened operational clarity and efficiency.Translate business strategy into operational strategy by analyzing and structuring day-to-day processes in line with broader organizational objectives.Communicate pivotal customer feedback to internal teams, ensuring operational adjustments reflect customer needs and enhance satisfaction.Draft, support negotiations, and uphold service level agreements with OEM partners, ensuring delivery of quality support services.Maintain and update a comprehensive knowledge repository on OEM processes and solutions to educate and support internal support teams
