- Ensure smooth and timely freight process flow including:- To make bookings with the origin teams- To coordinate deliveries with service providers and clients.- To communicate with carriers for any import related issue.- To coordinate with customs team.- To check commercial documents as packing list, invoices, certificates etcEnsure accurate and timely data entry into our operational systemTrack and Trace Ocean Import Files and reportingMeet compliance at all times to regulations internal and external in accordance with government regulationsUnderstand department process flow, and looking for best practices to improve operational efficiency and productivityEnsure all customers standard operating procedures in place and updated in the DLSOPsOverseas communications, timely responses to emails and requests (internal and external)Escalation of problems to Management when necessaryCustomer service orientedAt least 1 year related experienceUnderstanding of ocean documentation process a plusEffective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive resultsPro-active, strong organizational skillsGood computer skills (Excel, Word)Hazardous Materials certification (preferred)High level in EnglishBenefits:Great environment/place to workCareer DevelopmentInterdepartmental - Cross trainingInternal / External trainingAccess to the Employee Stock Purchase PlanHealth and Live InsuranceWorking from Home policyOther benefits to be confirmed during the interview processWe take care of our employees, and they take care of our customers!Become a member of a global community!Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.Our MissionWe recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!